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General -

I need to change something on my order, how do I do this?

You can send us an email at Or and explain to us your issue. Once we receive the email , we will change your order 

Shipping - Where can I track my order?

You can track your order by pasting your tracking number on this page


How long does an order take to arrive once shipped?


All orders are processed & shipped as soon as possible through many of our domestic and international warehouses, depending on the fastest shipping method available to your location. We typically take 1-3 business days for handling & processing your order. The typical delivery time frame is anywhere from 1-3 business days Or 8-18 business days depending on the products. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may cause further postal delays. Tracking information, including the carriers, are provided with every order. Every order is ensured, if your package does not arrive you are eligible for a refund or replacement. Please reach out to for additional assistance in this matter. 


Will I receive a tracking number for my package?


Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise that are beyond our control such as postal delays or customs inspections. Thank you for your patience and understanding.

- What forms of payments do you accept?

We accept credit cards, Shopify Payments and Paypal

Returns & Refunds

- What is your return policy?


- My product is broken, how do I return it?

The postal service is out of our control once your package leaves our warehouse. However, in cases like this, because the packages are insured, we will send you a new package with priority shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.